Terms of service

Terms of Service

Welcome to BabyStuff. By accessing or using our website (www.babystuff.com.mt), you agree to the terms outlined below. These terms apply to all visitors, customers, and users of the site.

1. Use of Our Site

You agree to use our website only for lawful purposes. You must not misuse the site, commit fraud, or attempt to gain unauthorized access to any part of the platform or its data.

2. Orders & Personalised Products

When you place an order, you are agreeing to provide accurate and complete information. For personalised items, you are responsible for checking all custom text and spellings before completing checkout. BabyStuff is not liable for errors submitted by the customer, but we may offer discounted remakes at our discretion.

3. Prices & Payment

All prices are listed in EUR and include applicable VAT unless otherwise stated. We reserve the right to change prices at any time. Full payment must be received before your order is processed.

4. Delivery & Risk

Ownership and risk of goods transfers to you once the item is shipped. We use Malta Post’s tracked service, and you will receive tracking updates once the item has been dispatched. Estimated delivery times are provided for guidance only and are not guaranteed.

5. Returns & Refunds

Please refer to our Returns & Refund Policy for full details. In general, personalised items are not refundable unless faulty. Other products may be returned within 14 days if unused and in original packaging.

6. Intellectual Property

All content on this site—including images, text, branding, and designs—is the property of BabyStuff or its licensors. You may not reproduce, distribute, or use any content without written permission.

7. Limitation of Liability

We strive to ensure the accuracy and availability of our services, but we do not guarantee the site will always be error-free or uninterrupted. BabyStuff shall not be liable for any loss or damage arising from your use of the site or products, to the maximum extent permitted by law.

8. Privacy

Our handling of your personal information is outlined in our Privacy Policy. By using our site, you consent to this use.

9. Governing Law

These terms are governed by the laws of Malta. Any disputes shall be subject to the exclusive jurisdiction of the Maltese courts.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at customer-support@babystuff.io.